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Contact Us

Drop us your details below and we'll be in touch soon. Whether it's a sizing question, an order update, or a team enquiry, our team is happy to help.

FAQ

Answers to the questions we get asked most — from sizing and fabrics to shipping, exchanges, and returns.

Product

  • How do I choose the right size?

  • What fabrics do you use in your running apparel?

  • Is your apparel suitable for hot and humid weather?

  • Do your products have reflective details for night runs?

  • What is the difference between compression fit and regular fit?

  • Are your running shorts lined?

  • How should I wash and care for my running gear?

  • Will sold-out items be restocked?

Order

  • Do I need an account to place an order?

  • What payment methods do you accept?

  • Can I change or cancel my order?

  • How do I use a discount code?

  • Why was my payment declined?

  • How do I know my order was successful?

  • Can I request a tax invoice or receipt?

  • Do you accept team or bulk orders?

Shipping

  • How long does shipping take?

  • How much does shipping cost?

  • Can I track my order?

  • Do you offer express delivery?

  • Do you ship internationally?

  • Can I change my shipping address after ordering?

  • What should I do if my parcel is delayed or lost?

  • Can I have my order delivered to a different address?